Decatur Appliance Repair: Modern Appliances, Older Homes, Honest Diagnosis

What We Repair in Decatur

How a Doctors House Call Works

We listen. What changed, when it started, what it sounds like, whether anything else in the house acts up at the same time.

We measure. Real temperatures inside cooling appliances, the time an oven takes to reach temperature, the spark and flame or heat at each burner, and in older homes the voltage at the outlet when it matters.

We test. Fans, defrost parts, sensors, valves, switches, elements, igniters, relays and boards are tested one by one. Our EPA 608 certified technicians handle the sealed cooling system when that is where the fault lies.

We explain. You get a plain-language diagnosis: what failed, why, what it takes to repair, and whether the appliance is worth it.

We repair and confirm. After you approve, we install genuine or OEM-approved parts and run the appliance until it performs as it should. The repair comes with a warranty for up to 6 months on parts and labor.

Typical Appliance Problems in Decatur

• "The refrigerator is hot to the touch on the sides." Normal to a point, since some models run their condenser loops through the cabinet walls; very hot sides with poor cooling point to a dirty coil or no room to breathe.
• "It frosts up in the back and the milk spoils." A defrost failure or an evaporator fan that stopped.
• "There is a drip from under the fridge into the crawl space." A cracked supply line, a loose fitting or a clogged defrost drain.
• "Every burner on the range has a small, lazy flame." Usually supply pressure or a regulator issue rather than the burners.
• "One burner sparks but never lights." A wet or dirty igniter, clogged ports or a cap that is out of place.
• "The oven shuts off halfway through baking." An overheating control, a failing cooling fan, a door lock fault or a sensor problem.
• "The basement freezer hums but nothing gets cold." A failed start device, a condenser fan that quit or, less often, a compressor problem.

Brands We Fix in Decatur

GE, Whirlpool, Frigidaire, Samsung, LG, KitchenAid, Kenmore, Maytag, Bosch, Electrolux, Café, Fisher & Paykel and Smeg are all regulars, along with Sub-Zero, Wolf, Viking, Thermador, BlueStar and Bertazzoni ranges and refrigerators in renovated kitchens. We are independent. Brand names describe the appliances we repair and do not imply any relationship with the manufacturer.

Habits That Help Older-Home Appliances Last

• Give the refrigerator air. Even a small gap at the top and sides helps the condenser shed heat.
• Clean the condenser coil once or twice a year, more often with pets.
• Do not overload extension cords or shared outlets with a refrigerator or freezer.
• Keep basement freezers off the bare floor if the area gets damp, and check the door seal often.
• Let a gas cooktop dry after a deep clean before lighting it.
• Watch for scorching or melted knobs around a gas range; they can signal a burner problem that needs a look.

Getting Ready for the Visit

Find the model number if you can: inside the refrigerator on a side wall, on the frame behind the oven door, or under the cooktop. Write down any code. Clear access to the appliance and to any crawl space or basement connection we may need to see. If a refrigerator has been above 40°F for more than two hours, move perishable food to a cooler. If you smell gas, leave the house and call your gas company first.

Repair or Replace?

In older Decatur homes the opening often fits only certain sizes, so keeping a good appliance running can save a remodel of the cabinets around it. A newer appliance with one failed part is almost always worth repairing. An old one with a failed compressor, a rusted oven cavity or several faults may not be. We give you the facts and you choose. If replacement makes more sense, we can tell you which measurements to take so the new unit fits the opening and its clearances.

Neighborhoods and Nearby Cities

We serve all of Decatur, including Oakhurst, Winnona Park, Clairemont, Glennwood Estates and the streets around Decatur Square, plus nearby unincorporated DeKalb neighborhoods. We also visit Avondale Estates, Tucker, Stone Mountain, Clarkston, Scottdale, Brookhaven and the rest of Metro Atlanta. Check your ZIP code in the form before booking.

Book Your Decatur House Call

Call (470) 570-7920 or send the form with a short description of the problem. We will set a time, examine the appliance and walk you through the repair before any part is replaced. Our office: 4370 Peachtree Rd NE, Brookhaven, GA 30319.