Austell, Georgia, began as a railroad stop where two lines met in the 1880s and took its name from Alfred Austell, an Atlanta banker who helped build them. Trains still roll past the small downtown on Broad Street, and Sweetwater Creek still winds along the south side of the city. Around that core, south Cobb County has grown into a wide spread of subdivisions off Thornton Road, Austell Road, Veterans Memorial Highway and the East-West Connector, with Six Flags Over Georgia just to the east. Appliance Repair Doctors make house calls throughout Austell, ZIP codes 30106 and 30168. We measure what the appliance is doing, test the parts, tell you what failed and repair it with your approval.
Phone (470) 570-7920 or use the form on this page with your ZIP code and a few words about the problem. Austell house calls can be arranged for the same or the next day.
Choose the appliance, then enter a 5-digit ZIP code to see if we come to your area.
refrigerators that lose their cold, leak water, frost over or click without starting.
chest and upright freezers that let food soften or ice up.
ice makers that stop, freeze solid or spill water.
wine and drink coolers that warm up or grow loud.
gas and electric ovens that will not heat, burn food or show codes.
gas burners, coil elements, smooth-tops and induction.
Subdivisions from the last forty years. Much of the housing around Austell went up from the 1980s through the 2000s. Many of these homes carry a second generation of appliances, often mid-range models that are well worth repairing when a single part wears out.
Older houses near downtown. Homes close to Broad Street and the rail line are smaller and older, with compact kitchens and plumbing and wiring that have been updated in stages. We look at the water valve, the outlet and the gas connection when a symptom could start there.
Homes near the creek. Low ground along Sweetwater Creek and its branches can stay damp. Humidity makes refrigerators sweat on the outside, and moisture around the floor can corrode the base of a range or the drain pan under a refrigerator.
Garages that work hard. Many Austell households keep a second refrigerator or a chest freezer in the garage. In July and August a closed garage gets hot, and these units run nearly nonstop.
Busy family kitchens. Larger households open the refrigerator door dozens of times a day and use the range for big meals. Door gaskets, hinges and burner igniters wear faster with that kind of use.
Listen first. We start with your account: when it began, what changed, whether there was a storm or a move, and any sounds or codes.
Measure second. A thermometer in each compartment, a check of airflow across the evaporator and the condenser, a timed oven preheat, a look at each burner's flame or glow.
Test the suspects. Fans, defrost heaters and thermostats, sensors, the water valve, door switches, igniters, elements, relays and the control board go under the meter before we name one. Refrigerant repairs are handled by an EPA 608 certified technician.
Explain the finding. You see which part failed and hear what the repair means for an appliance of that age.
Repair and verify. With your go-ahead we install genuine or OEM-approved parts, then run the appliance and check its numbers again. Every Austell repair leaves with up to 6 months of warranty on the parts and the work.
Georgia summers are humid, and homes on low ground near the creek feel it most. When warm, damp air meets a cold surface, it condenses. On a refrigerator that means beads of water along the door edges or the center post between French doors. A little moisture in August is normal; constant dripping is not. It usually points to a gasket that has hardened or torn, a door that is out of level, or a heater in the center post that has stopped working. Check the seal with a sheet of paper closed in the door at several points. If it slides out easily, the gasket is not doing its job. Running a dehumidifier or the air conditioner helps the whole house, and a properly sealed door keeps the compressor from running far longer than it should.
A chest freezer in an Austell garage often holds a season's worth of food. Keep it on a level surface, with a few inches of space on every side for the heat to escape. Vacuum the coils or the side grilles in spring and late summer. Plug it straight into a wall outlet rather than an extension cord, and check after any storm that it has restarted. A cheap thermometer inside tells you the freezer is holding near 0°F. If the reading starts to climb, call before the food thaws, because a start relay or a fan is far easier to replace than a freezer full of groceries.
Our technicians repair Whirlpool, GE, Frigidaire, Kenmore, Maytag, Amana, Hotpoint, Samsung, LG, KitchenAid, Haier, Bosch, Electrolux and Midea. Higher-end lines such as Sub-Zero, Wolf, Viking, Thermador and Monogram are on the list too. A brand name here only says that we repair that brand; we have no partnership with its maker.
An appliance with one worn part is usually worth fixing. An older refrigerator whose sealed system has failed, or a range with a cracked cooktop and a failed control at once, may be better replaced. We give you the facts from the tests; the decision is yours.
We visit homes across Austell and the 30106 and 30168 ZIP codes: downtown and the Broad Street area, the neighborhoods along Sweetwater Creek, and the subdivisions off Thornton Road, Austell Road, Veterans Memorial Highway, Hicks Road, Maxham Road and the East-West Connector. Nearby, we also serve Powder Springs, Mableton, Smyrna, Marietta and the rest of Metro Atlanta. The ZIP code check in the form confirms your address.
Phone (470) 570-7920 or send the form with the appliance and its symptom. We will schedule the visit, measure and test, and explain the repair before any work begins. Office: 4370 Peachtree Rd NE, Brookhaven, GA 30319.
Yes, 30106 and 30168. Enter your ZIP code in the form or phone (470) 570-7920 to confirm.
Austell visits can be set for the same or the following day; morning requests have the widest choice.
Often a gasket, a door alignment problem or a center post heater is to blame. We check each before deciding.
Yes. We repair second refrigerators and chest or upright freezers in garages and basements.
Usually. A leaking water valve or a dripping fill tube is the common cause, and both are replaceable.
The parts we fit and the labor, for up to 6 months.
Monday through Saturday, 8 a.m. to 6 p.m. The form takes requests at any hour, and we answer during working hours.
No. We are an independent, family-owned repair company.
Call Appliance Repair Doctors: (470) 570-7920
Call the Doctors — (470) 570-7920 Or request a callback